Privacy Policy

This Privacy Policy explains how Aereso ("the Site", "we", "our") collects, uses and shares your personal information when you visit our website or make a purchase from us.

Personal information we collect

When you visit the Site, we collect certain information about your device, your interactions with the Site, and the information needed to process your purchases.

Device information: web browser, IP address, time zone, cookies installed on your device.

Order information: when you make a purchase, we collect your first and last name, delivery and billing address, email address, phone number and payment information (processed securely by our payment providers).

How we use your personal information

We use your personal information to process and deliver your orders, contact you about your order, prevent fraud, improve our website and services, and send you marketing communications where you have given your consent.

Sharing your personal information

We only share your personal information with the third parties needed for the Site to work properly, in particular Shopify (store hosting), payment providers and delivery companies. We may also share your information to comply with our legal obligations.

Cookies

The Site uses cookies to improve your experience, analyse traffic and improve our services. You can set your browser to refuse cookies.

Data retention

We keep your personal information only for as long as needed for the purposes described in this policy, unless a longer retention period is required by law.

Your rights (UK GDPR and EU GDPR)

Under the UK General Data Protection Regulation and the EU General Data Protection Regulation, you have the right to access, correct and delete your personal data, to object to its processing, and to data portability. To exercise these rights, contact us at aereso.hello@gmail.com.

Security

We take reasonable measures to protect your personal information from unauthorised access, loss or disclosure.

Changes

We may update this Privacy Policy at any time to reflect changes in our practices or for legal reasons.

Contact

If you have any questions about this Privacy Policy, contact us at aereso.hello@gmail.com.